Last Updated: January 2026

Topxone Privacy Policy — How Safe Is Your Data with Us

This page clearly explains how your personal information is collected, stored, and used at Topxone. We believe transparency is the foundation of trust.

Privacy Policy at a Glance
Data 256-Bit SSL Protected by Encryption
Data Shared with Third Parties Never Sold
Data Deletion Request Received
KYC Information In an encrypted vault Retained
Cookies are used — Optional cookies can be disabled

In Data Protection Our Commitment

How Topxone Puts Your Privacy First

Encryption

Military-Grade Data Protection

Every transaction, login, and piece of personal data on Topxone is protected by 256-bit SSL encryption — the same security standard used in the banking sector.

Transparency

Full clarity on what data is collected

Topxone only collects information that is necessary to provide its services. This policy clearly states what data is collected and why — there are no hidden purposes.

Control

You're in Control of Your Data

To view, correct, or delete your personal data, simply submit a request to our support team. Topxone fully respects your rights over your own information.

Not for Sale

Your Data Is Never Sold

Topxone never sells or rents your personal information to third parties. Sharing data with advertising companies goes against our policy.

Retention

Stored in Secure Data Centers

Your data is stored in internationally certified secure data centers. Our servers undergo regular security audits and are protected by multiple layers of security to prevent unauthorized access.

Accountability

Immediate Notification in the Event of a Data Breach

If your data is ever at risk for any reason, Topxone will notify you within 72 hours and take immediate steps to minimize any harm.

Introduction: This Privacy Policy applies to all services operated by Topxone (https://topxone.best). By registering or using our services, you agree to this policy.

1. What Information We Collect

Types of Personal Data Topxone Holds

Topxone only collects information that is necessary for delivering services smoothly, ensuring security, and meeting legal requirements. Collecting excessive or irrelevant data goes against our policy.

Data Type What's Included Why It's Needed
Identity Information Full name, date of birth, national ID number To Verify Age and Complete KYC
Contact Information Mobile number, email address For account verification and sending notifications
Financial Information BKash/Nagad number, transaction history To process deposits and withdrawals
Device Information IP address, browser type, device model To ensure security and prevent fraud
Activity Data Betting history, game logs, and login timestamps For Service Improvement and Dispute Resolution
Documents NID/Passport Photo, Proof of Address To Meet KYC Legal Requirements

Sensitive Data: Topxone never stores credit/debit card numbers, bank PINs, or mobile banking PINs. If you ever receive a message asking for such information, treat it as fraudulent.

2. How We Collect Information

Methods and Sources of Data Collection

Topxone collects information directly from you and, in some cases, through automated means. You are informed about each method in advance.

  • Registration Form: Information you provide directly when creating your account.
  • KYC Verification Process: From documents uploaded for identity verification.
  • Transaction Records: Every deposit, withdrawal, and bet is logged automatically.
  • Cookies & Tracking: Through browser cookies while you use the website.
  • Support Contact: Information you provide when contacting us via live chat or email.
  • Third-Party Payment Providers: Relevant transaction details once a payment is completed via bKash/Nagad.

Topxone never collects your information without your knowledge or consent. You will always be informed before any new type of data collection begins.

3. How We Use Your Information

How Your Information Is Used

Topxone uses your information only for specific, legitimate purposes. No data is ever used beyond what has been disclosed.

  • To create, verify, and manage your account.
  • To process all financial transactions, including deposits and withdrawals.
  • To detect and prevent fraud, money laundering, and other illegal activity.
  • To fulfill age verification and KYC legal requirements.
  • To provide customer service and technical support.
  • To notify you of important changes to your account or any security-related matters.
  • To send you bonuses, promotions, and personalized offers (you can opt out at any time).
  • To analyze usage patterns and improve our services.
  • Retained as evidence in the event of legal disputes or claims.

Marketing Communications: Topxone may send you promotional messages, but you can opt out at any time through your account settings or by contacting support. Opting out of marketing communications has no effect on your access to core services.

4. Who We Share Your Information With

Our Policy on Sharing Data with Third Parties

Topxone never sells your data. However, limited information may be shared with trusted partners as necessary to operate our services.

  • Payment Processor: bKash, Nagad, or other payment gateways — only the minimum information required to complete a transaction is shared.
  • KYC Verification Provider: Licensed verification service provider used to confirm identity.
  • Technology Service Providers: Server hosting and cloud service providers bound by strict confidentiality agreements.
  • Law Enforcement Agencies: Information required under court orders or legal obligations.
  • Anti-Fraud System: Industry-level shared database for fraud prevention — used solely for risk assessment.

Every third party is contractually bound to uphold Topxone's privacy standards. They may not use your data for any purpose beyond what is agreed upon.

Business Restructuring: In the event of a merger, acquisition, or asset sale, user data may be transferred to the new entity. You will be notified in advance of any such change, and this Privacy Policy will remain in effect.

5. Cookie Policy

How and Why Topxone Uses Cookies

A cookie is a small text file stored in your browser. When you visit Topxone, certain cookies are activated automatically. They keep the website functioning properly and help improve your experience.

Optional cookies can be disabled at any time through your browser settings. However, disabling essential cookies may cause certain features to stop working correctly.

6. Data Retention Period

How Long We Retain Your Data

Topxone does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal obligations.

  • Account Information: For as long as your account is active, and for 5 years after closure — for legal compliance purposes.
  • Transaction Records: 7 years from the date of the last transaction — as required by financial regulatory obligations.
  • KYC Documents: 5 years after account closure — in accordance with our verification policy.
  • Support Contact: 3 years — for service quality improvement and dispute resolution.
  • Analytics & Log Data: Up to 18 months — automatically deleted thereafter.
  • Marketing Preferences: Retained until you make a change.

What Happens When the Period Expires? Once the retention period expires, data is deleted securely and permanently. For digital records, a certified deletion method is used that makes recovery impossible.

7. Your Rights

What You Can Do With Your Own Data

Topxone believes you should have full control over your own data. That's why we uphold the following rights.

Right to Access Your Data

To find out what personal information Topxone holds about you, contact our support team. You will receive a detailed summary within 30 days.

Right to Rectification

If any of your information appears incorrect or outdated, please contact support. Once verified, corrections will be made promptly.

Right to Erasure

After your account is closed, you may request data deletion once the legally required retention period has expired. Data that falls under legal obligations cannot be deleted immediately.

Right to Object to Processing

You can opt out of having your data used for marketing purposes. This takes effect immediately and has no impact on any other service.

Right to Data Portability

You may request an export of your transaction history or betting records in a specific format.

Right to Restrict Processing

Under certain circumstances, you may request that the processing of your data be temporarily suspended.

To exercise any of your rights support@topxone.best— email us or reach out via live chat. We will respond within 30 days of receiving your request.

8. Security Measures

How Topxone Protects Your Data

Topxone applies multiple layers of technical and organizational measures to protect your data. If one layer fails, the others remain active.

  • SSL/TLS Encryption: All data transmitted on the site is secured with 256-bit encryption.
  • Two-Factor Authentication: An additional verification layer can be enabled at login.
  • Firewall & DDoS Protection: Industry-standard network protection to guard against server attacks.
  • Regular Security Audits: Regular vulnerability assessments conducted by independent third-party specialists.
  • Access Controls: Only authorized staff can access specific data.
  • Encrypted Vault: KYC documents are stored in a separate encrypted storage system.
  • Suspicious Login Alert: SMS alerts for logins from unrecognized devices or unusual locations.
What to Do in the Event of a Data Breach

If you notice any unusual activity on your account — such as unrecognized logins or transactions — change your password immediately and contact support. We will investigate and take appropriate action.

9. Contact & Privacy Officer

If You Have Questions or Complaints About Data Protection

Reach out to us with any questions, concerns, or requests to exercise your data rights regarding this Privacy Policy. Topxone has a dedicated Privacy Officer who handles all such matters.

Email
privacy@topxone.best
Response within 48 hours
Live Chat
Chat icon at the bottom-right corner of the site
24/7 — Average Response Time 3 Minutes
Support Center
support@topxone.best
Support for Everything, 24/7
FAQ Page
Frequently Asked Questions
Read Anytime

Policy Updates: If significant changes are made to this Privacy Policy, you will be notified via your registered mobile number or email, and the last updated date at the top of this page will be revised. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Questions & Answers

FAQs on Betting Records & Support

After logging in to Topxone, you'll find a "Transaction History" or "Betting History" option in your account menu. You can filter records by date, amount, payment method, and transaction type. Deposits and withdrawals are listed separately, while betting records show the match, stake amount, odds, and outcome in full detail. You can also download reports for a specific period as a PDF or CSV file. If older transactions aren't showing or you think an entry is missing, contact support — the team can pull up records manually. Topxone stores all transaction and betting data securely, so even older records can be traced.

The Topxone support team is available 24/7, every day of the week — including public holidays and late nights. The fastest way to get help is via live chat: click the chat icon at the bottom right of the site to connect directly with an agent, typically within 3 minutes. To reach us by email, write to support@topxone.best — you'll receive a detailed reply within 24 hours. For privacy-related matters, contact us directly at privacy@topxone.best. All channels are available in Bengali, so there's no need to write in English. For urgent issues such as suspicious transactions or account security concerns, live chat is the most effective option.

Join Topxone Securely Today

Your data is secure, your transactions are safe — join a platform trusted by over 500,000 members.

বাংলা